Author: whitearrowtechnology.com
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Case Study: IT Onboarding Challenges at WillowCare Health Services
Overview WillowCare Health Services recently transitioned to a new IT service provider. During the onboarding process, significant gaps were discovered that posed serious risks to business continuity, security, and operational efficiency. This case study outlines the challenges encountered and the critical areas requiring immediate attention. Key Challenges Identified 1. No Documentation from Previous IT Company…